Customer Service & Information.
Shopping Cart & Site Security
Our shopping cart is provided by easystreetmarkets.com. SusanTrammell.com transfers control to eGossyipa.com in order to process your order. easystreetmarkets.com is committed to making you shopping experience pleasant and easy.
At Easy Street Markets, we are aware of the security and privacy issues surrounding the use of the Internet. As a result, we have taken every precaution, including the use of Secured Socket Layer (SSL) encryption for the transmission of all data, to ensure that our website and software is of the highest standard and secure.
When you receive your credit card billing statement your order will apear as easystreetmarkets.com. For questions regarding billing please contact easystreetmarkets.com directly at 850.671.3080.
When you connect to our secure web server, such as our check-out procedure, you ask our server to authenticate itself. This authentication is a complex process involving public keys, private keys and a digital certificate. The certificate tells you that an independent third party (GoDaddy.com) has agreed that our server actually belongs to us. A valid certificate means that you can have confidence that you are sending information to the right place.
This SSL certificate logo shows you that these security measures are in place on this site.
Standard Delivery - USPS Priority Mail
Orders are shipped two to four days after order receipt. They will usually arrives within 7-10 business days after your initial order.
Express Delivery - USPS Express Mail
Backorders
Every effort is made to keep up with out of stock items. At any given time about %5 of our stock is backordered. If an item transitions to backorder status between the time you order and stock is picked we will inform you by e-mail. If items are backordered, the total shipping and handling charges will be allocated proportionally and charged as the merchandise is shipped. The total shipping and handling charge will not increase. All backordered items ship out via Standard Ground Delivery (USPS - Priority Mail).
Shipping Rate Calculations
- Our shipping and handling charges are based on the size and weight of the items. Typical charges for small prints is $5. Small quantities of prints incurr no additional charge. Large prints are an additional $5 because we have to make a container. T-shirts and other merchandise, like wise, are an additional $5.
- Not subject to special offers and discounts.
- Charges are calculated before taxes.
- All orders are subject to verification
| type/size count | Via Surface | 2nd Business Day Express |
|---|---|---|
| 1 | $ 5.00 | $ 16.00 |
| 2 | 10.00 | 21.00 |
| 3 | 15.00 | 26.00 |
Return Policy
We take great pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase, we'll assist you with a prompt refund or exchange. No sale is final.
Address
Please send your package, including your return and exchange form, via a prepaid, insured, traceable method to ensure a safe and documented delivery.
- Shipping Address:
- SUSAN TRAMMELL
- 15311 SW 107TH ST
- ARCHER FL 32618-4311
Returns & Exchanges
- Shipping and handling fees are not generally refundable.
- If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.
Additional Information
- Please allow up to two billing cycles for a refund to appear on your credit card statement.
- Refunds for items returned more than sixty days after the purchase date will be in the form of an exchange only.
- Special offers and clearance items may be subject to reduction by a return/exchange or cancellation.